OUR SERVICES

Voice, Data & Cloud

BigBandwidth delivers premium voice, data, and cloud services for businesses. From high-speed connectivity to cloud-based solutions, we help businesses stay productive.

We Offer Free Upgrades

Our service provider is proud to offer free upgrades as part of our loyalty program! We believe in rewarding our customers for their loyalty and are always looking for ways to enhance their experience. Enjoy the benefits of our state-of-the-art technology at no extra cost.

Free Consultations

Take advantage of our free consultations and receive expert guidance on the best telecommunications solutions for your needs. Our knowledgeable team is here to help you make informed decisions and ensure that you get the most out of our services.

Billing Centralization

Billing centralization simplifies the billing process by consolidating all services into a single, easy-to-manage account. Say goodbye to multiple bills and hello to a streamlined experience with our billing centralization services.

Promotional Pricing

Our promotional pricing options provide customers with the opportunity to enjoy our high-quality services at discounted rates. Take advantage and experience the best value for your money.

Cost Analysis

We offer cost-effective solutions to ensure that our customers receive the best value for their money. Through rigorous analysis and optimization, we're able to deliver high-quality services at competitive prices.

Operation Evaluation

Our exceptional operation evaluation showcases our commitment to excellence in telecommunications. We'll continue delivering top-notch services and ensuring customer satisfaction.

Consultative Services

Get expert guidance and tailored solutions to maximize your telecommunications services with our consultative services. Our team of professionals is dedicated to understanding your needs and providing the support you need to succeed.

Manage Internet Services

Effortlessly manage your internet services with our efficient telecommunications provider. Our expert support and easy-to-use tools ensure that your internet runs smoothly and efficiently. Experience hassle-free internet management today.

More services from our experts!

Consulting

Guided by a strong market base, understanding the importance of the added value of consumer advocacy and client relationships, BigBandwidth’s expertise is to identify customer needs precisely and set clear expectations recommending the best added value technology solution. Our full consultative approach allows for

building a high level trust
identify and resolve client matters more efficiently
make the correct offering to eliminate all billing and product service inefficiencies.

BigBandwidth consultative methodology focuses on creating customer awareness relating to billing mishaps, educating those customers on alternative carrier service options they can take advantage of, addressing all customer needs and concerns that bridges a level of comfort, prepares and generates the proper design for deployment and streamlines business costs accordingly. We will work closely with the customer to figure out mutually what is the best transitional solution for their operation.

Implementation

As a solutions advocate company our model is to remain progressive in delivering the latest technologies that does not only offer modernized technologies but create efficiency in how consumers and business operate daily. From all levels of product implementation development, BigBandwidth has a full level of support ranging from solutions architects to engineers to aid in the service or upgrade deliverance to assure smooth migrations and or conversions. It’s important to engage the proper level of support to work closely with the client to make certain the right design is created pre-implementation and turn-up.

Account Management

Our overall account management approach allows for the client to solely rely on BigBandwidth in handling all it’s current and future telecommunication service needs. With an industry that’s ever changing and abrupt shifts in technologies, it’s imperative that customers are liberated from the tedious task of remaining abreast of which technology services are right for their business and monitor existing billing continuously to avoid billing inadequacies. BigBandwidth will take on this responsibility and fill the void of anchoring this cumbersome task for the consumer so they're able to focus on other more important areas of business!

With our virtual support platform, BigBandwidth is available 24/7 to handle all operational, billing issues and filter any questions, needs or concerns relating to accounts. Maintaining a strong management base enables IST to monitor, track new, old and existing accounts accordingly and follow up when necessary to continue its strong client business relationship long-term.

Free Billing Cost Justification

Thru it’s experience of dealing with a diversified customer base nationwide, IST has been able to identify thru assessment, accounts that are billed significantly higher than normal that go unnoticed. These billing mishaps are due to multiple variables such as the lack of internal evaluation to assure accurate billing and lack of knowledge (information) to better understand these billing flaws. BigBandwidth will own the responsibility with existing clients to complete ongoing cost analysis to assure billing accuracy and provide free billing cost analysis to new and old clients when necessary. Businesses spend and waste thousands of dollars a year because they do not take the the time required to properly evaluate their telecom expenses. Businesses by default continue to spend on these billing oversights and don’t realize that a simple cost justification analysis will save them thousands of dollars yearly. As your solutions advocate we will take on this responsibility and pinpoint where they are potentially paying for oversubscribed charges and eliminate them by offering a value added solution that’s more cost efficient.